Reception Skills

1 Days Training

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Certificate Issued

Our 1- day basic skills course for reception staff.

Body language

Eye contact

Knowledge of the local area

Do’s & don’ts on the phone

Upselling

Checking in / checking out

Understanding hotel reception

Internal & external customer

Elevate Your Reception Expertise!

Dive into our 1-day Reception Skills course, perfect for enhancing your proficiency in body language, phone etiquette, upselling, and more. Master the essentials of checking in and out, deepen your knowledge of the local area, and excel in both internal and external customer service. Transform your reception role into a career highlight.