Summarise the structure, profile and role of the Irish Tourism and Hospitality Industry including grading systems and related customer expectations. Describe the role, structure and organisation of the accommodation department, demonstrating an understanding of the accommodation service terminology. Identify the full range of accommodation services, including the accommodation assistants’ role, responsibilities and key tasks
Join our 1-day course designed for accommodation assistants, held in a real hotel setting. Dive deep into the essentials of the accommodation service, from understanding the structure and role within the Irish Tourism and Hospitality Industry to mastering room cleaning techniques. Learn how to use chemicals safely, set up your trolley efficiently, and ensure top-notch room and bathroom cleanliness. Elevate your professional skills and meet customer expectations with excellence.
