Hall Porter Training

6 hours Duration

55.00 per person

Certificate issued

What is a Hall porter?

Carries luggage for guest. Provides first-class customer service, showing guests to their rooms and answering any questions they may have about facilities. Serves as the first point of contact that guests have at hotel, making them feel welcome and comfortable. The job duties include

Takes suitcases and bags from guests checking in and, where applicable, tags it and provides customer identification slips

Carries luggage while escorting guests or passengers to their rooms

Explains features of rooms and accommodation facilities

Tends to the needs of guests or passengers for the duration of their stay

Delivers newspapers to guestrooms

Runs errands for guests or passengers, in some cases

Cont...

Parks and retrieves guest vehicles, in some cases

Calls taxis for guests

Carries departing guests luggage to cars or taxis

Maintains appearance, cleanliness, and safety standards in hotel lobbies

Ensures guests leave safely in the event of an evacuation

Reports to head porter

Assists concierge, reception, housekeeping, and restaurant staff as required

Step into the World of First-Class Hospitality

Join our 1-Day Hall Porter Course and become the heartbeat of hotel guest services. Learn to carry luggage, provide outstanding customer service, and be the welcoming face for guests, making their stay unforgettable. For just €55, this course offers hands-on training to excel in this vital role, opening doors to exciting opportunities in the hospitality industry. Secure your spot now and become the key to creating memorable guest experiences.